Privacy Policy
Privacy Policy
This Privacy Policy applies to the website yourstrulys.com, operated by Shenzhen Yunsenhui Trading Co., Ltd. (“We”, “Us”, “Our”). We are the data controller for your personal information.
Business Address: Room 201, Building 7, Century Industrial Zone, Egongling Community, Pinghu Subdistrict, Longgang District, Shenzhen, China Privacy Contact Email:service@yourstrulys.com Effective Date: May 20, 2026
1. Information We Collect
We collect personal data you voluntarily submit when placing orders, submitting contact forms, or subscribing to updates:
- Full name, shipping and billing address
- Email address, phone number
- Payment related information (processed by payment providers, we do not store full card details)
We also automatically collect non-personal data via Cookies and similar tracking technologies when you browse our site:
- IP address, browser type, device information
- Page viewing records, website access time, click behavior
2. Purpose of Data Use
We use your personal information for the following purposes:
- Process orders, deliver apparel products and handle after-sales service
- Respond to your inquiries via contact forms or emails
- Prevent fraud and secure website transactions
- Send order notifications and service alerts (marketing emails only with your consent)
- Optimize website function, analyze visitor traffic through analytics tools
3. Sharing Your Information with Third Parties
We only share your data with trusted third-party service providers necessary to operate the website:
- E-commerce platform service provider (Shopline)
- Payment processors for transaction settlement
- Logistics and shipping carriers to fulfill deliveries
- Analytics and advertising service providers
- Legal authorities when required by applicable law
We will not sell your personal data to third parties for commercial purposes.
4. Data Retention Period
We keep your personal data only as long as needed to fulfill the purposes described in this policy.
- Order data: retained for accounting and dispute resolution purposes, generally for 6 years
- Marketing subscription data: stored until you unsubscribe
- Cookie related browsing data: stored according to your browser / cookie settings
5. Your Rights
Depending on applicable regulations, you have the right to:
- Request access to your personal data we hold
- Request correction of inaccurate personal information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Submit complaints to relevant data protection authorities
You may submit requests to our privacy email: service@yourstrulys.com. We will respond within a reasonable time.
6. Cookies
Our website uses Cookies to improve your browsing experience. Cookies help us remember preferences, analyze site traffic and support checkout functions. You can manage or disable Cookies through your web browser settings. Disabling cookies may affect some website functions.
7. Data Security
We adopt reasonable technical and organizational measures to protect your personal information from unauthorized access, loss or leakage. However, no online transmission or electronic storage method is 100% secure.
8. Updates to this Policy
We may revise this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Your continued use of yourstrulys.com after updates means you accept the revised policy.
9. Contact
If you have questions regarding this Privacy Policy or personal data processing, please contact us at: Email: service@yourstrulys.com Address: Room 201, Building 7, Century Industrial Zone, Egongling Community, Pinghu Subdistrict, Longgang District, Shenzhen, China